If you can’t find the answers you’re looking for here please contact us at the Dog’s Meow. We’re happy to help!

What are the delivery costs?
We provide free delivery on orders over R500, with a flat rate of R60 per delivery on orders under R500.
How Can I pay?

You can use the peach payment gateway and pay with your credit card or cheque card alternatively you can instant EFT from the four major banks:Standard Bank, ABSA, FNB and Nedbank, EFT’s from other banks may have a two day delay in reflecting and can only be processed after it has reflected or proof of payment is confirmed.

Where do you deliver?

We deliver to the greater Gauteng region, although we can deliver to any major city allowing for an extra delivery cost which will be communicated to you beforehand.

When will I receive my order?

You should get your order within 3-5  working days, however we will always strive to get it to you as soon as we can. Scheduled deliveries will arrive on the days and times you have requested, barring minor cat-astrophes, in which case we will be in touch with you to make alternative arrangements.

Can I change my schedule?
You can. Change or cancel your schedule at anytime by editing your subscriptions in the My Account section. When changing the schedule you will be prompted to push through an order, you will not be charged unless you are increasing your order. If you find its not working let us know and we will change it for you immediately.