How It Works



Search for your favourite brand like; Hills, Acana, Eukanuba, Iams, Rogz, and many more. Pick the flavour, size and quantity. If you can’t find what you’re looking for just drop us an email and we will help you find it.


Schedule and Save 5%


Oh No! You’re on your last cup of food, I wonder if the petrol station has some cardboard flavoured food on sale? 

When you choose your food, select how long you think it’ll take to finish and you will never be left with out. Plus the food will be cheaper.

Complete your payment


Credit Card, Eft or good old fashioned Invoice. Send us an email with what you would like and we will send you an invoice that you can eft payment for.

Relax and Receive your order


It takes 3 to 5 working days for your delivery to arrive at your door. You will be notified when your delivery will be on its way, making sure that it is the most convenient it can possibly be for you.


Email us to receive your coupon code for 20% off your first scheduled order.  




How do I edit my scheduled delivery?

Log into your account and edit your schedules: either cancel your subscription or change the frequency by pushing it through the payment process(you won’t be charged again) or drop us a mail and we will change it right away.

How do I add to my scheduled delivery?

You’ll need to create another order, select the products and schedule that you want then push it through like a normal order. We will sync your orders as best we can.

I cant find what I’m looking for, does that mean you don’t stock it? 

Some of our suppliers have many different products so if you are looking for something and cant find us, email and we will find it for you.

We are always looking for new and incredible products to stock, so email us your request and we will see if we can get it to you.  

How much should I feed my pet?

Need help figuring out how much to feed, email

Is my personal information safe?

When you load your card your details will be stored in an off site server vault that is running PC1 level bank security, which means that nobody has access to it. This will allow you to schedule your orders without having to push payment through every time, it’ll come off automatically. 

Our goal is to make this process as easy and convenient for you as possible so please indicate in the comment section when and where is best for you, we will be there. If you have selected a scheduled delivery option you won’t have to worry about lead time because we will have it ready for when you need it.


Social media and blog

Our fun social media posts will hopefully get tails wagging and remind you why you have a furry addition to your family(not talking about that one uncle) so follow us and like us for more. We strive to bring you useful tips and tricks for keeping your pets healthy and happy.

The #hugohounds:

All three fur babies are rescues and we are very proud and happy to call them ours and always deserve a round of a paws.

Tugga is the old dog of the group but is a puppy at heart. He loves to be brushed even if it meant all his fur would fall out.

Turkish is the chick and youngest of the gang and loves to rumble with the best.  

Django is the dope of the group, always first in line when there’s a treat to be had.

Follow us on Instagram and see what they get up to.